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Booking in a Video Consultation appointment

WARNING

The appointment must be booked via an AutoMed system, it cannot be booked directly in Best Practice.

This means you're unable to simply create the appointment purely in Best Practice, the patient's need to either book via the Website or through the Mypractice APP. Alternatively, a receptionist can book this appointment type via the CALLER-ID panel.

For reception booking via AutoMed's CALLER-ID

1. Click the Calendar icon next to the patient's name on the CALLER-ID Panel

2. Select the Drop down option under the "Book Appointment" window

3. Select the "Video Consult" appointment

4. Choose the Practitioner the patient would like to book with

5. Choose the time the patient would like to book

6. Click "Confirm" at the bottom of the "Book Appointment" window

7. Confirm the details are corrected and then click "Confirm" again on the new pop-up window that appeared

8. A confirmation appointment notice will appear

The appointment will immediately appear, and the video link generated will be automatically put into the patient's notes of that appointment for the Doctor to copy into their Web browser.

Booking in a Video Consultation appointment

WARNING

The appointment must be booked via an AutoMed system, it cannot be booked directly in Best Practice.

For reception booking via AutoMed's CALLER-ID

1. Click the Calendar icon next to the patient's name on the CALLER-ID Panel

2. Select the Drop down option under the "Book Appointment" window

3. Select the "Video Consult" appointment

4. Choose the Practitioner the patient would like to book with

5. Choose the time the patient would like to book

6. Click "Confirm" at the bottom of the "Book Appointment" window

7. Confirm the details are corrected and then click "Confirm" again on the new pop-up window that appeared

8. A confirmation appointment notice will appear

The appointment will immediately appear, and the video link generated will be automatically put into the patient's notes of that appointment for the Doctor to copy into their Web browser.