Video Consults via AutoMed

Guide and information provided is up to date as of: 19/03/2024


If you have any questions or concerns related to this guide or require help with having this setup, please feel free to reach out to the IT team — helpdesk@myhealth.net.au

Alternatively, you can request the AutoMed team to help you — support@automedsystems.com.au


Your site has been provided with a "Telehealth Consult / Video Consult" appointment type on AutoMed. We have included the normal appointment restrictions, these are: New Patient able to book: Disabled Previous face-to-face visit required In months: 12 months Cancellation Hours: 2 hours Telehealth +/ Post-Payment: $0.01

INFO

Please note, if you want to charge for these automatically after the appointment, put your usual gap fee price instead of $0.01 - Currently, with the amount set to $0.01 this does not capture credit-cards and is considered "bulk-billed". Reception will have to chase the patients after the appointment for payment.

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