B2B Device nearing expiry

At some point, you'll get an error on all computers running Best Practice that tells you that the B2B Device is about to expire. This is normal and okay.

The exact error will look like:

INFO

This B2B Device (Software Instance) - 'BPS06057BpPremier' registered with PRODA is due to expire on 00/00/0000. The B2B Device must be extended by an authorised user in the PRODA Configuration section of BP Premier. If you have already extended the B2B Device, this may take up to 72 hours to reflect in BP Premier.

The message you are receiving is just alerting you that it is coming up to its expiry and needs to be extended.

Myhealth IT has no involvement with the process of extending this.

You must reach out to Myhealth Admin ([e-mail]) and alert them of the error you have received so that they can extend this.

WARNING

After Myhealth Admin has extended the B2B device, it may take up to 72 hours for it to reflect in Premier.

This means you may still see the pop-up for a bit longer, if you continue to see this after 72 hours, please reach out to Myhealth Admin again.